FAQS

Centro Callan is one of the newest apartment communities in San Leandro, offering modern finishes, curated amenities, and a walkable downtown location with direct access to retail, BART, and major highways. 

Centro Callan Apartments is a newly constructed mid-rise apartment community in Downtown San Leandro, CA, scheduled to open on June 5, 2025. The community offers modern apartment homes, upscale amenities, and a convenient location near BART, shopping, dining, and major freeways 

Centro Callan Apartments is located at 100 Callan Avenue, San Leandro, CA 94577, in the heart of downtown San Leandro. The residential units are located on floors 3 and 4 above ground-floor retail, including Sprouts Farmers Market and Philz Coffee. 

entro Callan offers a variety of floor plans, including studio, one-bedroom, two-bedroom, and three-bedroom apartments, with layouts ranging from efficient studios to spacious family-sized/multiple-cohabitant homes. 

Centro Callan Apartments features a total of 196 apartment homes.

Yes, Centro Callan Apartments is a smoke-free community, promoting a cleaner and healthier living environment for residents. 

Centro Callan offers a community-oriented atmosphere perfect for all lifestyles, from single-occupant students to families and everything in between, designed to feel welcoming, comfortable, and connected to the surrounding neighborhood. 

Yes, Centro Callan is designed to provide a peaceful and comfortable living environment for residents. With double-paned windows, construction improvements over older buildings and quiet hours at 10 pm? 

Leasing office hours are Monday through Friday from 10:00 AM to 6:00 PM, and Saturday through Sunday from 10:00 AM to 5:00 PM. 

You can contact the leasing office by phone at using the number on our Contact Us page or by email at centrocallan@sares-regis.com. 

Applications can be submitted online through the RentCafe portal, where you can complete your application and upload required documents.  The portal occurs once you have selected your desired floor plan and lease duration. 

Applicants are screened based on rental history, credit history, criminal background, and income verification, with a required income of at least 2.5 times the monthly rent. 

There is no strict minimum credit score; however, credit history is reviewed as part of the application process. 

Yes, there is a $50 application fee per applicant. These fees may change over time, and we recommend confirming with our leasing team.

Applicants can typically expect a response within 2 business days after submitting a complete application. 

Applicants must provide a valid government-issued ID and proof of income, such as recent pay stubs or bank statements. 

Yes, renter’s insurance is required for all residents. 

Yes, Centro Callan allows guarantors for applicants who need additional qualification support. 

You can schedule a tour through the widget in the bottom-right corner of your screen, or call the leasing office or contact the leasing team directly. 

Yes, virtual tours are available for prospective residents. Centro Callan has 360 tours available for all of their units when viewing the specific unit on the floorplans page using the map function.  Live virtual tours with one of our team members are also available.

Generally, Centro Callan can hold an available unit for up to 45 days before move-in. This time range may change, so please confirm with your leasing agent.

Rental rates vary based on availability, floor plan, and lease terms. For the most current pricing, please visit the Centro Callan website or contact the leasing office directly.  

Rent includes access to all community amenities, such as the fitness center, rooftop spaces, and resident lounges. 

Utilities are not included and are billed separately based on usage. 

The standard security deposit ranges from $500 to $600, depending on the apartment. 

Yes, residents are charged a $40 monthly valet trash fee and a $3 monthly pest control fee. 

No, parking is not included in rent.

Yes, there is a $500 pet deposit for the first pet, $250 for the second pet, and $65 monthly pet rent. 

Yes, total household income must be at least 2.5 times the monthly rent. 

Lease terms typically range from 12 to 17 months, depending on availability.

Yes, rent is due between the 1st and 5th of each month, and a $50 late fee is applied after the 5th.

Rent can be paid through the resident portal via bank account or credit/debit card, or by personal check. Move-in funds must be paid via certified funds such as a cashier’s check or money order. 

Yes, Centro Callan is a pet-friendly apartment community in San Leandro.

A maximum of 2 pets per apartment home is allowed. 

Yes, breed restrictions apply. Please contact the leasing office for details. 

Yes, pet costs include a $500 deposit for the first pet, $250 for the second, and $65 per month in pet rent. 

Yes, both cats and dogs are welcome.

No, there are no weight limits, but all pets must meet community guidelines. 

Yes, service and assistance animals are allowed in accordance with applicable laws.

Yes, there are dog parks and outdoor spaces nearby, including local parks in San Leandro. Additionally, residents have access to our on-site dog park and washing station on the second level of the building.

Yes, all pets must be registered with the leasing office. 

No, exotic pets are not permitted.

Yes, pet waste stations are available throughout the community. 

Yes, with its pet-friendly policies, nearby parks, and on-site pet amenities, Centro Callan is well-suited for pet owners.

Yes, parking is available at Centro Callan Apartments and can be reserved on a monthly basis for residents.

No, parking is not included in rent and is offered as an additional monthly option.

Yes, parking spaces at Centro Callan are assigned to provide convenience and consistency for residents.

No, guest parking is not available at Centro Callan Apartments. 

Yes, Centro Callan provides electric vehicle (EV) charging stations on-site at a rate of $0.55 per kilowatt-hour, making it convenient for residents with electric vehicles. 

Centro Callan is located approximately 0.4 miles from the San Leandro BART station, which is about an 8-minute walk. 

The nearest station is the San Leandro BART Station, providing easy access to Oakland, San Francisco, and the greater Bay Area.

Commuting to Oakland typically takes less than 10 minutes by car, depending on traffic. 

Yes, Centro Callan is a great option for commuters, with direct BART access to San Francisco in about 25 minutes. 

Yes, residents have access to BART and local AC Transit bus routes, making it easy to get around the East Bay and beyond. 

Yes, secure bike storage is available for residents. 

Yes, Centro Callan offers convenient access to Interstate 580, Interstate 880, and Highway 238, making commuting by car simple.

Maintenance requests can be submitted quickly and easily through the resident portal.

Yes, emergency maintenance is available. Residents can call (510) 200-0734 for urgent issues outside of regular office hours. 

Maintenance requests are typically addressed promptly, often within the same day, depending on the nature of the request.

Yes, on-site management is available 7 days a week to assist residents.

Yes, standard maintenance services are included as part of your residency.

For urgent issues after hours, residents should call the leasing office/emergency line at (510) 200-0734.

Yes, pest control services are provided and maintained as part of the community’s upkeep. A monthly fee is charged to residents for this service.

Yes, periodic property inspections are conducted to help maintain community standards and safety, including, but not limited to, an annual fire-alarm systems check for the entire property.

During office hours, contact the leasing office for assistance. After hours, call the emergency maintenance line for support.

Yes, Centro Callan offers trash and recycling services, including valet trash pickup. 

Yes, all common areas are professionally maintained to ensure cleanliness and quality for residents.

Packages are managed through Parcel Pending lockers, providing secure and convenient package retrieval for residents.

Centro Callan offers a range of amenities, including a rooftop deck, outdoor courtyard with grills and fire pits. 24/7 fitness center, clubroom, co-working lounge, dog park, and Parcel Pending package lockers. 

Yes, the community includes a fully equipped fitness center for resident use. It is available 24/7 to residents. 

Yes, residents can enjoy outdoor spaces such as a courtyard with seating, grills, and fire features. 

Yes, all apartments include in-unit washers and dryers.

Yes, apartments feature modern kitchens with stainless steel appliances.

Yes, residents have access to a coworking lounge and shared community spaces, ideal for remote work or studying.

Yes, the community features controlled access and secure entry systems.

Yes, apartments are equipped with air conditioning for year-round comfort.

Yes, Centro Callan offers brand-new, modern apartment homes with contemporary finishes.

Yes, high-speed internet is available through providers such as AT&T and Xfinity.

Yes, Centro Callan hosts resident events and community programming to encourage engagement and connection.

Yes, residents can pay rent online through the resident portal. 

Residents can access the portal through an email invitation or mobile app, allowing easy management of their account. 

Lease renewals can be completed through the resident portal.

Community updates and announcements are shared primarily through the resident portal. You can also see them posted in elevators, common areas, on social media, and on the television near the mailboxes.

Feedback can be submitted through the resident portal or by contacting the leasing office. 

To reserve amenities, residents should contact the leasing office directly.

Utilities can be set up by contacting PG&E online or by phone prior to move-in.

For billing inquiries, residents should contact the leasing office.

Yes, quiet hours are observed from 10:00 PM to 7:00 AM to support a comfortable living environment. 

Community policies and guidelines are outlined in your lease agreement.

The move-in process includes submitting a completed checklist, scheduling key pickup, and providing certified move-in funds.

Move-in dates can be scheduled by coordinating directly with the leasing office.

Yes, move-in costs include first month’s rent (prorated if applicable), fees, and the remaining security deposit. 

Residents should bring a completed move-in checklist and certified funds, if applicable.

Utilities should be set up with PG&E prior to your move-in date.

Yes, proof of renter’s insurance is required before move-in.

A minimum 30-day written notice is required prior to moving out.

Residents must provide at least 30 days’ notice.

Security deposits are refunded via mailed check within 21 days after move-out, in accordance with California law. 

Yes, a move-out inspection is conducted to assess the apartment’s condition.

Yes, elevator reservations are required to coordinate move-ins and move-outs. 

Lease termination early typically requires a fee equal to two months’ rent plus repayment of any concessions received, as outlined in the lease agreement. 

Yes, residents are located directly above Sprouts Farmers Market and within a short walk to Safeway. 

The neighborhood is walkable, community-oriented, and convenient, with access to dining, retail, and public transportation.

Yes, Centro Callan is located in the heart of Downtown San Leandro. It is located above Sprout's Farmer's Market and Philz Coffee. It is across the street from the San Leandro Library in downtown, and diagonal from IHOP, Safeway, and other stores.

Nearby dining options include Fieldwork Brewing, Bonchon, Kiku Sushi, Nation’s Giant Hamburgers, Wingstop, and local favorites like Joe’s Pho. 

Nearby parks include Lake Chabot Regional Park and San Leandro Memorial Park, offering outdoor recreation and trails. 

Nearby schools include McKinley Elementary School, Bancroft Middle School, and San Leandro High School.

Centro Callan is located directly adjacent to Oakland, with the two cities sharing a border. It is approximately a 10-mile drive.

San Francisco is approximately 30 minutes by car or 25 minutes via BART. 

Yes, the location provides convenient access to major employers throughout the East Bay and Bay Area.